To Our Valued Clients of Roselle Animal Hospital:
We will continue to remain open during the outbreak of COVID-19 and are instituting some policies to keep both you, your pets and our staff safe. We continue to monitor news and information surrounding the coronavirus, our highest priority remains supporting our clients and their pets, employees and communities.
Concierge Medical Visits:
Currently, we are conducting all appointments as”limited contact”. Only Medical Staff will be allowed in the clinic at this time. Exceptions may be made for emergency cases. Please call us from your car upon arrival. We will get relevant medical history from you via phone and the nursing staff will bring consents and treatment plans to you for signatures. Pets will be escorted into the hospital for all examinations and treatments. Should any additional needs arise, we will contact you via phone to approve any additional charges or address newly discovered concerns. Rest assured our transparent pricing and communication will not change.
- If you are picking up medications, a staff member can bring the medications to your car when you arrive. Please call to remit payment via phone for these as well.
- Also, please refrain from bringing your children to the clinic. We understand that this is difficult with nearly all children being home from school at this time, however, this is essential for ongoing bio-security.
If your pet is scheduled for any non-essential services and you are under self or imposed quarantine, please re-schedule these services.
Thank you for your understanding and patience in this situation,
Dr.Zink and the Roselle Animal Hospital Vet Staff